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If you prefer, you can call 1800 040 168.

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Want more information?

We have lots of information, tips and tricks to help.
What are the ways I can pay my bill?

You have several options for paying your electricity bill with LPE. At the bottom of your bill, you will find your payment options, including:

  • BPay 
  • Direct Debit
  • Online
  • Over the Phone
  • Post Office (Embedded Network Customers Only)

You can call our friendly customer care team for any questions or assistance on 1800 040 168.

Why are my bills high?

There are many reasons your bill could change or be higher from time to time, including:

  • Length of the billing period (depending on meter readers schedules).
  • Seasonal conditions and hotter or colder weather
  • Extra people or visitors in your household
  • Outstanding amount carried forward from your previous bill
  • Concession rebates (if applicable) not applied.

We have some useful tips to reduce your electricity usages. Check out our blog. For further information, please contact our Customer Care Team on 1800 040 168 or send us an email to

Where can I find your rates?

At LPE we supply electricity to all types of customers, with all different requirements. You can see our Products and Rates here: To help us understand the best option for you, we first need to identify if you are from one of our embedded network sites, our common area communities, our solar communities, or our everyday household and business customers. To make sure we give you the most accurate rate, we'd like to chat to you in person on 1800 040 168 or alternatively, feel free to send our customer care team an email on

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Our Blog

We give you all the tips and tricks to save money on your electricity.
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Dec - 04 - 2020

Keep your cool with summer electricity bills

Get ready for summer! Higher temperatures can mean higher electricity use and higher bills