What Our Customers Say


“I am writing to you to thank one of your staff members who went beyond her duties last night to help us out with our new account. She was calm and understanding and I hope you can also thank her on behalf of us."

Megan P, LPE Customer


“Have been really happy with all my dealings with your company, whomever I've spoken too, has always been extremely helpful."

Rosemary W, LPE Customer


“As a pensioner we are definitely saving by having our electricity supplied by LPE."

Leonard S, LPE Customer


I very much appreciated your kind words and sympathy. Thank you to all the staff."

Hashem Alaseri, LPE Customer


“I have been a customer of Locality Planning for the last 12 months. In that time I have had a variety of different requests and amendments required for a range of reasons. The service and response I received was second to none.”

Phil, LPE Customer


“We very much enjoy our working relationship with LPE and find their back up service and customer relations to be of an exceptional standard... and would recommend LPE to those looking for a suitable choice of electricity and gas provider for strata communities.”

Resident Managers of 'The Establishment'


“I have nothing but praises for the Team Members who have served me to date. Each one of the Team I spoke with has been most courteous, knowledgeable, helpful and patient.”

Mr B Tsui, Customer


“It has been a pleasure being a customer of LPE. They are much easier to communicate with than any of the other major retailers, that I have dealt with in the past.”

Mr N Bennett, Customer


“I strongly believe that LPE customer service is patient, courteous and very helpful in answering your questions by coming up with solutions in order to solve the problems that I called up for today.”

P Babu, Customer


“Customer Services is excellent, always outstanding and happy to help.  Would definitely recommend to anyone.”

S Martin, Unit Owner, Viewpoint Apartments