Our Standard Fee Schedule

Not only are our prices some of the lowest in the country, our standard fee schedule is as just as low. Please find below a summary of our standard fees and charges.

Fee Type Fee Description
Late Payment Fee Fixed Rate $14.00, this will be applied when payment in full is not received by the due by date. This amount is not subject to GST
Account Establishment Fee An account establishment fee of $25.00 may apply.
Direct Debit Dishonour Fee Fixed Rate $8.00, this will be applied when LPE attempt to process a payment authorised by you and LPE receive a dishonour notification from your bank. This amount is not subject to GST
Reminder Notice Fixed rate of $4.50 for a single first reminder notice to you by LPE for an unpaid bill. This amount is inclusive of GST
Disconnection Fee If your premise is disconnected/reconnected (e.g. when you move in or out) a disconnection/reconnection fee may apply. These fees do change from time to time.
Reconnection Fee If your premise is disconnected/reconnected for non-payment of a bill, you will be charged a fee/s and advised of the fee prior to disconnection.
Paper Bill Fee Fixed rate of $1.75 for each bill sent by LPE to you by post. This amount is inclusive of GST
Post Billpay Fixed rate of $2.10 for each bill you pay over the counter at Australia Post. This amount is inclusive of GST
Credit Card Payment Fee a fee of 1.1% (inclusive of GST) is applicable for payments made with a credit card. Other fees may be applied by your bank
Cheque Dishonour Fee Any bank pass through costs plus any late fees will be applied when LPE attempt to process a payment by you by way of cheque and LPE receive a dishonour notification from your bank. This amount is not subject to GST
 

What our customers say