What Our Customers Say


 
    Jo, The Hearing Aid Centre  

“The staff have been amazing with following up on enquiries during the transition period and we are enjoying the significant savings in our electrical bill each month. If anyone is contemplating the switch I would say go for it."

Jo, The Hearing Aid Centre

 
    LPE Customer  

“...my change over to LPE was an easy transition and customer service could not have been more informative and professional, their customer service and patience was outstanding."

LPE Customer

 
    Maria  

“Whilst having an account with you, you have been so efficient and helpful, I have been so very happy with your service."

Maria, LPE Customer

 
    Peta C  

“...I appreciate that you have taken ownership of this and your willingness to resolve the issue. I am truly blown away by your customer service. Thank You."

Peta C, LPE Customer

 
    Megan P  

“I am writing to you to thank one of your staff members who went beyond her duties last night to help us out with our new account. She was calm and understanding and I hope you can also thank her on behalf of us."

Megan P, LPE Customer

 
    Rosemary W  

“Have been really happy with all my dealings with your company, whomever I've spoken too, has always been extremely helpful."

Rosemary W, LPE Customer

 
    Leonard S2  

“As a pensioner we are definitely saving by having our electricity supplied by LPE."

Leonard S, LPE Customer

 
    Hashem Alaseri  

I very much appreciated your kind words and sympathy. Thank you to all the staff."

Hashem Alaseri, LPE Customer

 
    Phil, LPE Customer  

“I have been a customer of Locality Planning for the last 12 months. In that time I have had a variety of different requests and amendments required for a range of reasons. The service and response I received was second to none.”

Phil, LPE Customer

 
    The Establishment  

“We very much enjoy our working relationship with LPE and find their back up service and customer relations to be of an exceptional standard... and would recommend LPE to those looking for a suitable choice of electricity and gas provider for strata communities.”

Resident Managers of 'The Establishment'

 
    Bill Tsui  

“I have nothing but praises for the Team Members who have served me to date. Each one of the Team I spoke with has been most courteous, knowledgeable, helpful and patient.”

Mr B Tsui, Customer

 
    Mr N Bennett - Customer  

“It has been a pleasure being a customer of LPE. They are much easier to communicate with than any of the other major retailers, that I have dealt with in the past.”

Mr N Bennett, Customer

 
    P Babu, Customer  

“I strongly believe that LPE customer service is patient, courteous and very helpful in answering your questions by coming up with solutions in order to solve the problems that I called up for today.”

P Babu, Customer

 
    S Martin - Owner of Unit 33 – Viewpoint Apartments  

“Customer Services is excellent, always outstanding and happy to help.  Would definitely recommend to anyone.”

S Martin, Unit Owner, Viewpoint Apartments

 
    Lucas Wilson -Customer- Nov 2017  

“Locality Energy's entire team have been nothing but a delight and pleasure to work with and I couldn't recommend them more.”

Lucas Wilson, Customer

 
    Blanche Cheung Resident Unit Manager -Riva Apartments- Oct 2017  

“We really appreciate the excellent job the LPE team have done changing over our site. The LPE team also worked well to plan & minimize the effect of the power being cut off to the entire building.”

Blanche Cheung, Resident Unit Manager, Riva Apartments

 
    C Meuleman, LPE Customer  

“A very understanding and trustworthy company, always willing to help in any situation.  I highly recommend.”

C Meuleman, LPE Customer

 
    Christian ODea, Resident Owner  

“Thank you all at LPE for the great service we have had since residing in our apartment. I hope that all energy providers could one day learn from your companies standards.”

Christian O’Dea, Resident Owner